Synisteria Frequently Asked Questions

Can I use Synisteria with the Free Kontakt player?
– No.  A full version of Kontakt 5.5 and higher is required.

I don’t have PayPal, can I use a regular credit card?
– Yes.  When you are directed to PayPal during your purchase, you are given the option of becoming a member of PayPal OR continuing as a guest.

How do I purchase Synisteria?
– Go to page, click on the “add to cart” link, check out and enter your personal purchasing information. Once the secured transaction has taken place an e-mail will be sent to you with a downloading link (This link is sent immediately however, sometimes it make take up to 15 minutes before the link appears on your e-mail).

Does it work for both PC and Mac?
– Yes. For PC you would need Windows 7 and above.  For Mac you would need OSX 10 and above.

Does Synisteria show a Library Tab inside of Kontakt?
– The special Library tab in Kontakt does not support open-format libraries such as Synisteria therefore it will not appear on the Library tab.  However, you can easily access Synisteria through Kontakt’s file browser tab.

Do I have to pay any royalties from sounds used from this library?
– No. You can alter the sounds in any way you want and even profit from it.  However, you cannot resell or redistribute the sounds and/or instruments as part of any other library, collection or compilation.

How do I extract my ZIP files once I download Synisteria VST?
– In order to extract files from the zip folder, simply double-click on the zip folder to open it once downloaded, then drag everything inside out onto your desktop. If you can’t open the file, you may need to download an updated free version of WinZip or WinRAR.

Is Synisteria available as a boxed product?
– No. All of productions are available as digital downloads only.

I’m not happy with Synisteria. Can I get a refund?
– Unfortunately, does not grant refunds on downloaded software. Please watch some of the videos and listen to the demos posted about this product to help you be reassured of what you are purchasing. You can always contact us with any questions or to request more information.

*Please be aware that Synisteria is a large library (3.8gb) therefore you must have a strong internet connection to avoid any interruptions during the download of your product.